## Board Types

Each board serves a specific purpose in your feedback workflow:

| Type | Purpose | Use Case |
|------|---------|----------|
| **Feedback** | Collect requests and ideas | Feature requests, bug reports |
| **Roadmap** | Show development pipeline | Planned, in-progress, completed work |
| **Changelog** | Announce releases | Product updates, release notes |

## Board Settings

Configure boards to match your workflow:

| Setting | Options |
|---------|---------|
| **Privacy** | Public (customer access) or Private (team only) |
| **Visibility** | Show/hide in portal navigation |
| **Anonymous posts** | Allow submissions without sign-in |
| **Comments** | Enable/disable discussion |

## Create a Board

1. Navigate to **Settings → Boards**
2. Click **Create board**
3. Set name and unique slug
4. Choose board type
5. Configure privacy and options
6. Save changes

## Roadmap Statuses

Roadmap boards include default statuses:

- **Pending** – New requests awaiting review
- **Review** – Under consideration
- **Planned** – Committed to building
- **Progress** – Currently being worked on
- **Completed** – Shipped and available
- **Closed** – Won't be implemented

Customize status names, colors, and order in board settings.

## Organization Tips

Create separate boards for:
- Different product areas (Mobile, Web, API)
- Customer segments (Enterprise, SMB)
- Internal vs. external feedback
- Content types (feedback, roadmap, changelog)