Getting Started
Use boards, tags, merge, and statuses as your volume grows.
Boards, tags, and statuses
Use three layers to keep feedback usable:
- Boards – One home for each request (Features, Bugs, a product area)
- Tags – Labels that can apply across boards
- Roadmap status – Where the request sits in your pipeline
Tags
Apply tags from a request, or create them in Settings → Feedback. New workspaces include starter tags such as Guide, UI, Design, Security, Bugs, and Support.
Plan limits apply (for example, Free includes a small tag set). Changelog tags are separate and managed in Settings → Changelog.
Example uses:
| Category | Example tags |
|---|---|
| Customer segment | Enterprise, SMB |
| Product area | Onboarding, Billing, API |
| Theme | UX, Performance, Security |
Merge duplicates
When two requests are the same idea:
- Open a request
- Use Merge in the request toolbar
- Choose Merge into another request, or Merge here to keep this one
Votes and comments are preserved on the primary request. Merged sources stay linked so you can see what was combined.
Pin, lock, and feature
On a request you can:
- Pin it so it stays at the top of lists and roadmap columns
- Lock it to stop further comments
- Feature it to highlight it
Roadmap status
Move work through Pending, Review, Planned, Progress, Completed, and Closed from the request or by dragging cards on the roadmap.