Getting Started

Mask identities

Hide member names on public boards while keeping them visible to your team.

Identity protection

Hide member names on the public site while your team still sees who submitted or commented. Guests already appear as anonymous.

How it works

SettingPublic viewInternal view
Masking offNames and avatarsFull details
Masking onGeneric “Member” labelsFull details for your team

Enable identity masking

  1. Go to Settings → Board Settings
  2. Turn on Hide public member names

Changes apply immediately on the public portal and widget.

Anonymous vs masked

These settings do different jobs:

FeatureAnonymous feedbackIdentity masking
Who is knownUnknown to everyoneKnown to your team, hidden publicly
How people postNo account requiredSigned-in members
Follow-upNot tied to an accountAvailable internally
Best forLow-friction public collectionPrivacy on public boards

You can use both: allow anonymous submissions, and hide member names for people who do sign in.